Refund & Return Policy – Print Society Co.

Effective Date: May 22, 2026

At Print Society Co., we work to provide quality printable media products and accurate order fulfillment. Due to the commercial and specialty nature of our products, all returns and refunds are subject to the terms below.

1. General Return Policy

Because many of our products are specialty printable materials intended for commercial use, all sales are considered final unless otherwise approved by Print Society Co.

We reserve the right to approve or deny any return request at our sole discretion.

2. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Opened or used vinyl rolls
• Materials that have been printed on, laminated, cut, or altered
• Clearance, closeout, liquidation, or overstock inventory
• Special-order or custom-order products
• Pallet orders or bulk discounted inventory
• Products damaged due to improper storage, handling, or installation
• Items returned without authorization

3. Return Request Requirements

Customers must inspect all orders immediately upon delivery.

To be eligible for review:

• Return requests must be submitted within 48 hours of delivery
• Customers must provide:Order numberPhotos of the product and packagingDescription of the issue

Failure to report issues within this timeframe may result in denial of the claim.

4. Approved Returns

If a return is approved:

• Products must be unused and remain in original packaging
• Return shipping costs are the responsibility of the customer unless otherwise agreed in writing
• Original shipping charges are non-refundable
• Approved returns may be subject to:Restocking feesInspection feesPartial refund adjustments

Print Society Co. reserves the right to refuse returned items that do not meet return conditions.

5. Refund Processing

Refunds, if approved, will be issued to the original payment method after the returned product has been received and inspected.

Please allow reasonable processing time for refunds depending on your payment provider.

Print Society Co. reserves the right to issue:

• Partial refunds
• Store credit
• Replacement material

instead of full monetary refunds when appropriate.

6. Shipping Damage & Carrier Claims

Customers are responsible for inspecting shipments upon arrival.

If a shipment arrives damaged:

1. Document the damage immediately
2. Retain all original packaging
3. Contact us within 48 hours of delivery

Damage claims may require cooperation with carrier investigations.

Print Society Co. is not responsible for carrier delays, mishandling, or damage once the shipment has been transferred to the shipping carrier.

7. Product Compatibility & Testing

Customers are responsible for verifying compatibility with their:

• Printers
• Ink systems
• Laminators
• Production workflows
• Application surfaces

We strongly recommend testing materials before full production runs.

Print Society Co. is not responsible for labor costs, production loss, print failures, or equipment issues related to material use.

8. Order Cancellations

Orders may not be canceled once:

• Processing has begun
• Material has been cut, packed, or prepared for shipment
• Freight bookings have been scheduled

Approved cancellations may be subject to processing or restocking fees.

9. Chargebacks & Payment Disputes

Customers agree to contact Print Society Co. first to attempt resolution before initiating a payment dispute or chargeback.

Fraudulent or abusive chargebacks may result in:

• Account restrictions
• Collection efforts
• Legal action where permitted by law

10. Policy Updates

Print Society Co. reserves the right to update or modify this Refund & Return Policy at any time without prior notice.

11. Contact Information

For return requests or order support, please contact:

Print Society Co.